This policy explains in detail how your personal data is collected, used, and protected on the bee 9 platform. It applies fully to all users in Bangladesh.
Last Updated: January 2026
When you register on the bee 9 platform, we collect your name, email address, mobile number, date of birth, and Bangladesh address. This information is essential for account verification and identity confirmation — an account cannot be activated until your age and identity are verified. All data is collected with your explicit consent and stored under appropriate security measures.
Your name, email address, phone number, and date of birth provided at registration are stored. National ID or passport details may be requested for identity verification. Secure account management is not possible without this information.
Your device type, operating system, browser version, and IP address are collected automatically. This information is used to monitor platform security and detect suspicious activity. For mobile app users, the device ID may also be collected.
Transaction data from bKash, Nagad, Rocket, and bank card payments in BDT is stored. Full card numbers are never saved — only transaction references and amounts are recorded. All financial data is protected with the highest level of encryption.
Your activity on the platform — including your preferred games or betting events, session duration, and browsing patterns — is recorded. This information helps us improve our services and deliver a personalised experience. It is never sold to third parties.
Data collected by bee 9 is used solely for defined, legitimate purposes — managing your account, delivering services, maintaining security, and creating a tailored experience for users in Bangladesh. Your data will never be used for any other purpose without your consent.
Account creation, identity verification, and age confirmation are carried out based on the information you provide. This is essential to ensuring responsible gaming.
Financial information is used to process deposits, withdrawals, and payouts. Payment details are required to securely handle all BDT-based transactions.
Device and usage data is analyzed to detect and prevent unusual logins, suspicious transactions, and account compromise.
User preferences and behaviour are analysed to improve the platform's design and content, making it easier to show you relevant events and offers.
Where required, data may be retained or disclosed to comply with applicable laws and directives from regulatory authorities in Bangladesh.
Bee 9 uses cookies and similar tracking technologies across its website and mobile platform. Cookies are small data files stored in your browser that help remember your preferences and session information on return visits. Without them, many core platform features would not function properly. You can manage or disable cookies through your browser settings, though doing so may limit certain services.
These cookies are essential for maintaining login sessions, security tokens, and your preferred language settings. They cannot be disabled.
Used to understand which pages are visited most and how users navigate the site. You have the option to disable these cookies.
These cookies remember your preferred events, language, and interface settings to ensure a personalised experience.
Cookies typically expire at the end of a session, though some may persist for longer periods (up to 12 months). Third-party payment gateways or service integrators may also set their own cookies, which fall under their respective privacy policies. bee 9 does not control these third-party cookies, but works only with trusted partners.
Bee 9 uses industry-standard security technology to protect user data. All data transmissions are secured via TLS/SSL encryption, preventing unauthorised third-party access. Data stored on our servers is also protected with AES-256 encryption. Passwords are never stored in plain text — only in hashed form.
All personal data is retained for as long as your account remains active. If you request account closure or deletion, certain financial records may be kept for up to five years as required by law. After that period, all personal data is permanently deleted. Where an active investigation or dispute is ongoing, relevant data may be retained until the matter is resolved.
In the event of a data security breach, affected users will be notified as quickly as possible. We will communicate transparently about the nature of the incident, the scope of data affected, and the steps taken in response. bee 9 will act swiftly to minimise harm and prevent recurrence. Relevant authorities will be informed where necessary, and support will be made available to affected users.
Bee 9 never sells, rents, or shares your personal data with third parties for advertising purposes. However, limited data may be shared with trusted partners in specific circumstances. In every case, only the minimum necessary information is provided, and all partners are bound by strict confidentiality agreements. We remain vigilant in safeguarding your data at all times.
Financial data necessary to process transactions is shared with payment partners such as bKash, Nagad, and banking partners. These partners are approved by the relevant regulatory authorities and maintain their own security standards. Full card or account details are never shared.
Information may be disclosed in response to lawful requests from courts, regulatory bodies, or law enforcement agencies in accordance with applicable laws in Bangladesh. In such cases, we provide only the specific information requested and, where possible, notify the user in advance.
Hosting, cloud storage, or cybersecurity providers may have limited technical access to data in order to operate the platform. All such providers comply with international data protection standards and are not permitted to use personal data for their own purposes.
Your data is never sold or transferred to advertisers, data brokers, or unrelated businesses. No marketing third party receives your information without your explicit consent. This is a core commitment of bee 9.
Bee 9 believes every user should have full control over their own data. Under applicable data protection regulations in Bangladesh, you are entitled to the following rights. To exercise any of them, contact our support team — we are committed to responding in a timely manner.
You may request a copy of the information we hold about you at any time. It will be provided within 30 days of receiving your request.
You may request corrections to any inaccurate or incomplete information. Many details can be updated directly from your account settings.
You may request account closure and the deletion of all personal data. Any data not subject to legal retention requirements will be deleted within the specified timeframe.
Bee 9 may review and update this Privacy Policy from time to time. Users will be notified of any significant changes in advance via their registered email or through the platform. The effective date of the updated policy will be clearly displayed at the top of the page. Continued use of the platform after changes take effect will be considered acceptance of the revised policy. If you object to any changes, you are always free to close your account.
If you have any questions or concerns about our Privacy Policy, please reach out to our support team.
Email: support@bee9.im
We typically respond within 48 hours. Urgent data protection matters are handled on a priority basis.